Add-Van-Tage ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile billboard advertising services. Please read this policy carefully.
Information We Collect
We collect information you provide directly to us when you use our platform:
• Contact information: Your name, business name, email address, and phone number when you submit a quote request or create an account.
• Campaign details: Your vehicle type, wrap size, campaign duration, and number of vehicles selected through our configurator.
• Brand assets: Logos, artwork files, and brand colors you upload to customize your vehicle wrap preview.
• Account information: Email address and password when you register for an account.
• Usage data: We may automatically collect information about how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to:
• Process and respond to your quote requests and provide pricing estimates.
• Design and produce your vehicle wrap advertisements using the brand assets you provide.
• Communicate with you about your campaigns, including scheduling, updates, and renewals.
• Provide, maintain, and improve our platform and services.
• Send you important notifications about your account or campaigns.
• Respond to your comments, questions, and customer service requests.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
• With service providers: We may share information with vendors who help us operate our platform (e.g., hosting providers, email services) under contractual obligations to protect your data.
• For production: We share your brand assets and campaign specifications with our wrap installation partners solely to produce your vehicle advertisements.
• Legal compliance: We may disclose information when required by law or to protect our rights, property, or safety.
Data Retention
We retain your information for as long as your account is active or as necessary to provide our services. Campaign records and associated brand assets are retained for the duration of your campaign and for a reasonable period thereafter for record-keeping and legal compliance. You may request deletion of your account and associated data at any time by contacting us.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how you use our platform. You can control cookies through your browser settings, but disabling them may affect functionality.
Your Rights
You have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the Add-Van-Tage platform or by reaching out to our support team.